At Millworks, we value what our customers have to say. Positive word of mouth and repeat business are one of our calling cards.
You made it fun to do business. You will be highly recommended!
Roberta and Leo Stiles, Pekin
Our installers, Matt and Dean, were excellent! They paid attention to detail and were good to work with.
Bob and Delores Ritter, Peoria
Bob and I thank you for all of your special help picking out our wood floors. Your advice was what we needed.
The team of Sam and Thomas did a fabulous job. They were efficient, tidy, and detail oriented throughout the project. We appreciated their punctuality and respectfulness. Can't wait for the color transformation to reveal
John and Darlene Wood, Pekin
We wanted to thank everyone for our new floor. It looks fabulous and we have gotten many compliments on it. The workers who installed it were very professional and took their time to make it look perfect. We also appreciate Becky's hard work and the fact that we were able to have it installed in a timely manner.
Todd and Janet Prose, Peoria
Just wanted to thank you for the good service we got from you and your installers Matt & Dean. They did a great job installing our floor. If there were any issues, Matt was great to explain how he was going to proceed to correct the problem. They did a great job cleaning up & hauling away all of the scrap. They are very polite and took time to answer all of our concerns & questions.
Matt, Steven, and Scott are professional quality craftsmen. They go above and beyond in providing customer service, and they seem to enjoy their work. Matt is an excellent team lead-leading by example. Overall, their reputation as the "A Team" is well deserved. We would highly recommend the entire Millworks team-Jason, Becky, Matt, Steven, and Scott. Thank you!
Pat and Terry Poertner, Pekin
Dave and Eva Rocke, Pekin
We love our new Amendoim hardwood floor from Pekin Millworks!
Special thanks to Becky and Jason who worked long with us to find what best fit our needs and were both extremely knowledgeable and helpful.
Kathy Weinzierl-St. John's Church Parsonage, Minier
The floors are absolutely gorgeous! Everyone who has worked on them have been very professional and did an amazing job!itself.
Donna and Dan, Peoria
"Working with everyone at Millworks was a wonderful experience. The floors are beautiful. Best home improvement dollars we ever spent."
"Thanks Jennifer for coordinating and communication that was top notch!"
"Becky is very knowledgeable with your products and services. No matter how many questions we had, she always responded in a timely manner."
Bill and Marilyn, Pekin
"Marilyn and I are thrilled with our new wood floor. It is beautiful!!! I also want to recognize the installation crew, especially Jarod Montag,. They were excellent and went out of their way to make sure that everything was perfect. You should be proud of this team."
"Thank you for all your help and service with our crown molding project. We are quite pleased with the result. The installation went great. We would highly recommend Millworks to our friends. Thanks again for your great service."
"You have a very impressive shop, and if Becky is indicative of the quality of people you have working for you, I can see why you are recognized as one of the finest hardwood retailers in the state."
"The installers did a great job-were patient with all our questions and cleaned up when they were finished."
"Kudos on your carpenters who laid the hardwood. They must be the most focused professionals I have ever met. I don't think they even visited while they worked. I made them a pot of coffee and they didn't even stop to drink it. Everything is lovely. Please advise the above to whomever is appropriate. They (and Millworks) deserve the praise and feedback."
Loren and Terry Coppenbarger, Pekin
"Becky, I wanted to let you know that we are VERY VERY happy with our new wood flooring. The install was great. The lead man on the job was Sam Harris. Sam is a great guy and a true craftsman. Scott and Matt ,also lead men,were in and out to help and they also did a great job. You should be proud of your install staff because they are all craftsmen. If I ever hear of anyone needing wood flooring and have it installed I will highly recommend your company. Thank you so much, we just love it !!!!"
Vernon and Colleen, Peoria
Vernon was "extremely pleased with Jarod, Bob, and Ryan". He said he didn't get to meet Ryan and Bob, but his wife Colleen did and she was so comfortable with them, trusted them, and was so happy to visit with them while they were on her job. Vernon is ex- military and said if these were his boys he would have written them a very good review. He couldn't say enough about how happy he was with Jarod and his professionalism, and Ryan and Bob with their wonderful people skills as well as install skills.
Mike and Barb, Pekin
"We want to express how happy we are with the job performed for us by Chad and John. These two young men were on time, neat and clean, professional, and went out of their way to be sure we were satisfied; but the thing we appreciate the most is the extreme pride and care they took in their workmanship. That is a rare quality nowadays."
Because of the beautiful job done by John and Chad, coupled with the great service we received from Becky and Jason at your Pekin location, we will buy from Pekin Millworks again. And, we have recommended Millworks to friends and neighbors. Thanks so much."
Save yourself time and money by going to Millworks for your flooring needs. We recently had a large amount of wood flooring installed in our home, with plenty of challenges regarding a large square footage, many doorways, and angled hallways. The staff at the store is very helpful and professional, as are the installers. It is very reassuring to have professional and trustworthy people in your home for several days during the installation. We are very pleased with the look and quality of our new flooring. I highly recommend Millworks for any products or services!
"We have already told countless people how pleased we have been with the customer service at Millworks, and we would not hesitate to refer anyone to you in the future. In fact, we hope to build a new home someday soon (after we recover from remodeling!), and we certainly know who we will turn to for our flooring and woodworking needs. Your sales staff was always energetic and helpful and calls were returned promptly. I think the time spent on the phone with Andrea must have added up to hours between flooring, hardware, iron balusters and quote after quote for add-ons. She was always patient and sweet, and the rest of the staff was willing to lend a hand when she was not available. In the midst of a stressful remodel it is such a relief to deal with friendly, patient people."
Roger and Deb Garman
Deb and I are very pleased with the work your installers completed on our home this week. The initial work by Sam and Scott and later assisted by Thomas and John was first-rate. It was obvious from the start that Sam and Scott would not be treating this install as "just another job". Sam made it clear that our satisfaction was his main goal. As the lead, Sam was very instructive on how to take care of our new floor and constantly reminded us of the do's and don'ts of keeping our floor looking new. After two days of living without our kitchen Deb and I were very anxious to get back to normal, so when John showed up on the third day we were able to see how three experienced, concerned craftsmen could work together and deliver a finished product. We were especially impressed with the molding and fireplace finished look. We will be very proud to show our floor off to our relatives and friends.
We chose Millworks for our contractor after recommendations from our son and our neighbor who were both very satisfied with their installs. We are glad we made the choice.
Please accept our thanks to you and your installation crew.
"When remodeling my home my daughter suggested going to Millworks for my hardwood floors. My first thought was I couldn't afford it as I did have a strict budget. I went anyway, and to my surprise it was actually less expensive than the big box stores on engineered hardwood! There was so much more to choose from and the staff has been absolutely terrific. I got the Acadia and love it love it love it! I tell EVERYONE to check your company out when doing flooring as the quality and service are great and the price is unbelievable. And thank you for helping me with the proper products to keep it looking great."
Virgil and Carol, Peoria
"First of all I can’t say enough on how beautiful our new floors are! The hardwood is beyond beautiful and I am sure we will enjoy it for years to come. The transition between the wood and the tile came out as anticipated.
Now let me talk a bit about your install crews. I have never seen such a combination of people who not only extremely professional, but very detail oriented. Chris doesn't just do measurements, but gets involved with his team and works with them when necessary. Ryan and Sam worked here every day. Jarod, Scott and one more individual (I apologize that I forgot his name) spent quite a bit of time on the project and exhibited the same characteristics as Ryan and Sam. They were the most friendly, courteous, well organized people I have seen in a long time. I can't say enough positive about them. Ryan and Same were always here are ready to work on time and didn't leave until they felt they had completed what they had set out to do for the day. I witnessed work being done for a solid 8 hours, at least, because the crew didn't just split for lunch, it was staggered so progress was being made through the whole day.
I have already recommended and complimented Millworks to friends and family and will continue to do so. I truly thing it makes a difference when the installers work for the company versus being contracted and your TEAM surely solidifies that thought."
The McClains, Pekin
We thank you so much for helping us find the four-panel wooden entry doors that we wanted. We really love the doors! Mr. Truckenmiller finished installing those for us with locks (and some other doors we had talked to him about when he was here for the measuring) last week. He is amazing! He was so diligent in fitting the doors into our house (some of which is very old) framework. We are so pleased with the doors and the installation. Thanks for all of your help. We will enjoy those doors every day for the rest of our lives!
Joyce Blumenshine, Pekin
Hi Becky, Thank you for all your wonderful assistance and help for our flooring selection and our project. Your tremendous customer service and detailed product knowledge were a great help! I also wanted to email how much we appreciate the great work Matt and Gene did in installing our new kitchen flooring. They got a huge amount of work done in spite of challenging conditions (we know, we took off the old floor except we could not get the edges around the cabinets. We also did not realize how uneven the floor was.They worked really hard on February 8-9th and were getting close to being done, when Matt asked to talk about the finishing edges. My husband and I are so thankful that he asked about that, as our kitchen looks miles better because he and Gene took the time to discuss this last part of the project. When I brought out the old chipped and cracked wood base edging I had removed and saved for below our kitchen cabinets. Matt discussed several options. He was so good to do this and to take the time to talk about something different than the quarter round/shoe that was planned for below our cabinets for the new floor. Thanks to him pointing out other options, we really have a much improved result. Matt and Gene really need to get credit for observing the existing situation and then doing the craftsmanship work that has made a world of difference for our new floor edging below our cabinets. I can't thank Matt enough for being willing to speak up about the edging. He went to the extra effort to arrange for additional wood and they pieced together the many angles around the floor edge to make the project turn out way better than it would have been with the original plan. We had talked with Chad about just using typical quarter round/shoe edging if I got that term right, but it really would not have looked nearly as good or fit in as well as what Matt and Gene knew they could do with cutting new edging. We realize this took extra time beyond what was planned for the project and we are very appreciative that the extra work was done. Our thanks Millworks/Woodworkers Shop for having such great staff and for their craftsmanship and attention to detail. Our kitchen is a world better now. All we need to do is stain the lower wood and our kitchen is nearly upgraded from the 1950's era when the house was built. The excellent customer service and professionalism that you provided Becky, and the attention to detail and dedication to quality work by Matt and Gene say a great deal about Millworks and we wanted you to know how very pleased we are with our new floor.