Customer Testimonials

At Millworks, we value what our customers have to say.  Positive of mouth and repeat business are one of our calling cards.
Kudos on your carpenters who laid the hardwood. They must be the most focused professionals I have ever met. I don't think they even visited while they worked. I made them a pot of coffee and they didn't even stop to drink it.

Everything is lovely. Please advise the above to whomever is appropriate. They (and Millworks) deserve the praise and feedback.

Margaret-Pekin Customer
We want to express how happy we are with the job performed for us by Chad and John.  These two young men were on time, neat and clean, professional, and went out of their way to be sure we were satisfied;  but the thing we appreciate the most is the extreme pride and  care they took in their workmanship.  That is a rare quality nowadays. 

Because of the beautiful job done by John and Chad, coupled with the great service we received from Becky and Jason at your Pekin location, we will buy from Pekin Millworks again. And, we have recommended Millworks to friends and neighbors. 

Thanks so much..   Mike and Barb, Pekin Customers
"Marilyn and I are thrilled with our new wood floor. It is beautiful!!! I also want to recognize the installation crew, especially Jarod Montag,. They were excellent and went out of their way to make sure that everything was perfect. You should be proud of this team."   --Pekin Customers Bill and Marilyn
Thank you for all your help and service with our crown molding project.  We are quite pleased with the result.  The installation went great.  We would highly recommend Millworks to our friends.  Thanks again for your great service.--Peoria Customer
"Becky is very knowledgeable with your products and services.  No matter how many questions we had, she always responded in a timely manner." -- Pekin Customer
"The installers did a great job-were patient with all our questions and cleaned up when they were finished." --Pekin Customer
"You have a very impressive shop, and if Becky is indicative of the quality of people you have working for you, I can see why you are recognized as one of the finest hardwood retailers in the state."  --Pekin Customer
"We have already told countless people how pleased we have been with the customer service at Millworks, and we would not hesitate to refer anyone to you in the future.  In fact, we hope to build a new home someday soon (after we recover from remodeling!), and we certainly know who we will turn to for our flooring and woodworking needs.  Your sales staff was always energetic and helpful and calls were returned promptly.  I think the time spent on the phone with Andrea must have added up to hours between flooring, hardware, iron balusters and quote after quote for add-ons.  She was always patient and sweet, and the rest of the staff was willing to lend a hand when she was not available.  In the midst of a stressful remodel it is such a relief to deal with friendly, patient people."  --Peoria Customer
"Our floors look more beautiful now than the day they were installed thanks to your skilled refinishing crew."  --Peoria Customer